Return & Refund Policy

30-Day Risk-Free Trial
We want you to love your hearing aids. If you're not fully satisfied, you can return your product within 30 days of delivery for a full refund.

Eligibility:

  • Product must be in good physical condition.

  • All original accessories and packaging must be included.

How to Request a Return:

  1. Email us at service@bigprot.com with your order number.

  2. Our support team will provide return instructions and a return shipping label (if applicable).

  3. Refunds will be issued to your original payment method within 5–7 business days after the return is received.

Note: Shipping fees are non-refundable.