Shipping & Delivery Policy

At Bigprot, we’re committed to delivering your order quickly, safely, and efficiently.

📍 Shipping Coverage

We currently ship to all 50 U.S. states, including Alaska and Hawaii.
At this time, we do not offer international shipping.

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⏱ Processing Time

Orders are processed within 1–2 business days, Monday through Friday (excluding holidays). You will receive a confirmation email with tracking details as soon as your order ships.

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🚀 Shipping Methods & Delivery Times

We offer free standard shipping on all orders. Standard delivery typically takes 3 to 6 business days.

If you need your order sooner, you can select expedited shipping, which delivers in 2 to 3 business days for a flat fee of $9.95.

Please note that delivery times are estimates and may vary due to carrier delays, holidays, or weather conditions.

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🔎 Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. You can use this number to track the status of your shipment at any time through the carrier’s website.

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🚫 Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before submitting your order.
If a package is returned to us due to an incorrect or incomplete address, a reshipping fee may apply.

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❓ Lost, Delayed, or Damaged Orders

If your tracking number hasn’t updated for more than 3 days, or your order is lost or damaged during delivery, please contact us immediately:

📧 Email: service@bigprot.com

📞 Phone: +1-833-919-1990

Our customer support team is here to assist you and typically responds within 1 business day.